Privacy Policy
FOCOL Holdings Limited (“FOCOL”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and protect personal information when you visit our website or communicate with us through it.
Information We Collect
We may collect information you voluntarily provide when you contact us, submit an enquiry or subscribe to our newsletter. This may include your name, email address, telephone number and any information you include in your message.
When you visit our website, certain technical information may also be collected, such as your IP address, browser type, device information and pages visited.
How We Use Your Information
We use personal information to:
- Respond to enquiries and provide requested information.
- Send newsletters and updates you have subscribed to.
- Operate, maintain and improve our website.
- Protect the website against misuse and security threats.
- Meet applicable legal obligations.
Newsletters and Marketing
If you subscribe to our newsletter, we may send you news and updates about FOCOL and our activities. You may unsubscribe at any time using the unsubscribe option provided in our emails or by contacting us.
Cookies
Our website may use cookies and similar technologies to support its operation, remember your preferences and help us understand how visitors use the site.
You can manage available cookie choices through the Cookie Preferences option on our website. You can also block or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
Sharing Your Information
We may share personal information with relevant FOCOL group companies where necessary to respond to your enquiry, and with service providers supporting our website, communications and technical operations.
We may also disclose information where required by law or where reasonably necessary to protect our legal rights or the security of our systems.
We do not sell your personal information.
International Processing
Some service providers may process or store information outside The Bahamas. Where this occurs, we take reasonable steps to ensure that personal information receives appropriate protection in accordance with applicable law.
Data Security
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of internet transmission or electronic storage is completely secure.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including meeting applicable legal, accounting or recordkeeping requirements. Retention periods vary depending on the information and the reason it was collected.
Your Rights and Choices
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct inaccurate information or request deletion where appropriate. You may also withdraw consent where processing is based on your consent.
To make a request, contact us using the details below. We may need to verify your identity before responding. Certain information may need to be retained to meet legal obligations.
Third-Party Websites
Our website may contain links to websites operated by third parties. This Privacy Policy does not apply to those websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, together with an updated revision date. Where required by applicable law, we will provide additional notice of significant changes.
Contact Us
For questions about this Privacy Policy or to make a request concerning your personal information, please contact:
FOCOL Holdings Limited
Email: it@focol.com
Post: P.O. Box F-42458, Freeport, Grand Bahama, The Bahamas